Kodiak Community Blog

From Email Ping-Pong to Clean Workflows: Fixing Contract Chaos In Procurement

Written by Richard Teuchler | December 11, 2025

If your contract process currently looks like this:

  • 37‑email threads titled “RE: RE: FW: Supplier Contract - URGENT”

  • PDFs printed, signed, scanned and lost

  • Contracts “somewhere” on SharePoint, and also on someone’s desk

  • Junior buyers writing novels to the board because “better to over‑explain than miss something”

…you’re in good company. In dozens of procurement conversations, people describe their contract lifecycle and approvals as chaotic and slow. It’s painful for buyers, frustrating for stakeholders and risky for the business.

At the same time, everyone has a pretty clear mental picture of what “good” should look like:

A digital procurement policy, authority levels built into the workflow, approvals that flow through a system instead of email chains, contracts in one place, and a clean view of upcoming renewals.

This post is about closing the gap between those two worlds - and how Kodiak Hub helps you get there.

How Contract Lifecycle Chaos Shows Up Day To Day

Let’s put some detail behind the pain.

1. “War and Peace” approval emails

Because the process is unclear, junior and mid level staff over‑compensate:

  • They write long explanatory emails to senior stakeholders and sometimes the board

  • Attach multiple versions of the contract

  • Copy half the company “just in case”

Approvals become slow, high friction and high anxiety. No one is sure who actually needs to sign off, so everyone gets asked - and no one really owns the decision.

2. Policy and authority levels live on paper, not in the workflow

You might already have:

  • A procurement policy

  • A Delegation of Authority (DoA) matrix

  • Rules for which spend, category or risk level needs which approvals

But these live in PDFs and internal wiki pages - not in the actual process. So buyers:

  • Manually guess who to involve

  • Hope they are following the right thresholds

  • Have no systemic way to prove that the right people approved the right thing

This is a governance and audit problem waiting to happen.

3. Contracts are literally everywhere

Real quotes from buyers:

  • “Contracts are all over the place.”

  • “We could use a contract amnesty.”

  • “Some are on desks and down the side of a filing cabinet.”

In practice that means:

  • Shared drives with nested folders and no naming convention

  • Contracts sitting in email threads

  • Signed originals living in drawers in different offices

  • Many contracts that nobody is even sure are still active

If you do not know what you have agreed, you can’t manage risk, performance, or renewals.

4. No reliable view of renewals and obligations

Because contract metadata is not centralised, you can’t easily see:

  • Which contracts expire in the next 3, 6, 12 months

  • Which suppliers are on auto‑renew

  • Who owns each contract internally

  • What SLAs, penalties or indexation mechanisms are in place

So renewals either:

  • Happen by default without a proper review or retender

  • Or turn into last minute fire drills where nobody has time to do a good job

5. Procurement is blamed for the delay - and the mess

When things are slow, stakeholders experience it as “procurement bureaucracy”. But internally you know:

  • The approvals process is based on fear, not design

  • The tools (email, Word, shared drives) are not fit for purpose

  • You are carrying the risk without having proper systems

That’s exactly why this pain point comes up so often in discovery calls.

What “Good” Looks Like: A Digital Contract Lifecycle For Procurement

The upside is that most teams already have a clear vision. It usually includes:

1. A single contract repository

Every contract is:

  • Stored in one platform

  • Tagged with supplier, category, business owner, region, spend, risk tier and key dates

  • Searchable and filterable by multiple attributes

You no longer need “contract amnesty days” to figure out what exists.

2. Contract metadata, not just PDFs

For each contract you have:

  • Start and end dates

  • Renewal type (fixed term, auto‑renew, evergreen)

  • Notice periods

  • Commercial data (price model, caps, indexation, rebates)

  • SLAs and KPIs

  • Internal owner and escalation contacts

This metadata is what drives proactive renewals and performance reviews.

3. Workflow instead of email chains

Approvals are driven by rules, not social dynamics:

  • Spend thresholds and risk levels map directly to who must approve

  • Approvers are automatically assigned based on policy

  • They see the key facts and risks, not a 3‑page email essay

  • The system tracks who approved what, when

No more “War and Peace” threads. Just clear tasks that can be approved, commented or rejected.

4. Contract lifecycle linked to supplier performance and risk

Contracts are not a separate island. They tie into:

  • Supplier performance scorecards and QBRs

  • Risk assessments and ESG findings

  • Corrective action (CAPA) outcomes

So when you approach a renewal or retender, you can answer:

“How did this supplier actually perform against what we agreed, and what does that mean for our decision?”

How Kodiak Hub Helps You Go From Contract Chaos To Click To Approve

Kodiak Hub is built around the supplier - and contracts are a core part of that 360 view. Here is how it maps to the pain points above.

1. One central supplier - contract - performance picture

In Kodiak Hub, each supplier has a complete profile that includes:

  • Contracts and key commercial terms

  • Linked categories, regions and business units

  • Performance metrics (OTIF, quality, cost variance, audit scores)

  • Risk and compliance data (certificates, ESG info, incidents)

You do not manage contracts in isolation. You see them in the context of how the supplier is actually behaving.

2. Digital procurement policy and approval flows

Instead of approvals living in a PDF, you can:

  • Configure workflows based on spend, category, risk tier and region

  • Map different approval paths for different contract types

  • Assign approvers automatically from your authority matrix

  • Capture comments and decisions inside the platform

Junior buyers no longer need to invent long emails. The system tells them who needs to approve and what information those people need.

3. Contract repository with structured metadata

Kodiak Hub gives you:

  • A central repository for all supplier contracts

  • Custom fields for spend, owner, SLAs, notice periods, renewal type, risk flags and more

  • Powerful search and filters so you can slice by category, region, owner, spend band or renewal window

That “contract amnesty” moment becomes a one‑time migration, not a recurring event.

4. Renewal radar and lifecycle alerts

You can:

  • See all contracts expiring in the next X months on a dashboard

  • Get alerts for upcoming renewals and notice periods

  • Link each contract to a structured review workflow (performance, risk, commercial)

  • Decide to renew, renegotiate, retender or exit - and track that decision

Renewals stop being a surprise and become a planned activity with enough lead time.

5. Contracts connected to performance, risk and QBRs

Because Kodiak Hub also manages supplier performance and risk, you can:

  • Pull contract data into QBRs - “this is what we agreed, this is how you did”

  • Use performance and risk outcomes to inform whether you renew or reallocate spend

  • Tie CAPAs and improvement plans to specific contractual obligations

Now contracts are not static documents - they are living agreements that reflect reality.

How To Start Fixing Contract Lifecycle And Approvals Without Boiling The Ocean

You do not need to fix everything in one go. A pragmatic path could look like this:

  1. Inventory your most critical contracts. Focus on top suppliers and highest risk or spend categories.

  2. Define the minimal metadata you need. Supplier, category, business owner, start/end, renewal type, notice, spend, SLAs.

  3. Set up Kodiak Hub as your central repository for this first wave and migrate contracts + metadata.

  4. Configure simple approval flows based on current policy and authority levels.

  5. Create a “renewal calendar” view to get ahead of upcoming expiries.

  6. Pilot performance linked reviews for a handful of suppliers where a renewal is coming up soon.

Once people experience the difference between “war and peace” email chains and clear click‑to‑approve workflows, adoption will not be your problem.

If you recognise the picture of chaotic contract lifecycle and approvals - long emails, scattered PDFs, last minute renewals - you are not alone. The good news is that the vision you already have of “what good looks like” is very achievable with the right platform.

Kodiak Hub gives you the building blocks: one contract repository tied to supplier performance and risk, digitalised approval flows that follow your policy, and renewal radar that lets you plan reviews instead of reacting at the last minute.