HANZA Case Study

HANZA is Europe's largest publicly listed contract manufacturer that helps product companies simplify complex supply chains. The company combines supply chain advisory services with manufacturing across six core technologies: electronics, sheet metal mechanics, heavy mechanics, wire harnesses, machining and complex assembly. Its operating model depends on connecting supplier information and performance across a large, distributed manufacturing network.

Founded in 2008, HANZA has grown to 30 factories, approximately 5,000 employees and annual sales of around EUR 900 million. Through regional manufacturing clusters located close to its customers, HANZA provides integrated and scalable manufacturing solutions designed to strengthen delivery reliability, cost efficiency and sustainability. That growth has also increased the scale and complexity of supplier governance, making consistent data, processes and visibility across sites increasingly important.

HANZA's growth through acquisition transformed the scale of its supplier landscape. The organization expanded from approximately six or seven companies to around 20, close to a threefold increase. Each acquired business brought its own ERP systems, supplier records, local contacts and ways of working, creating a growing integration challenge for global procurement.

Supplier information was spread across Excel files, Power BI reports, local folders, central servers and individual inboxes. A single supplier relationship could therefore require teams to navigate 3-6 sources to find contracts, certificates, meeting notes, contacts or performance information. Global procurement also lacked a consistent view of suppliers used across multiple sites, while self-assessments, Codes of Conduct and document requests had to be distributed and followed up manually.

HANZA manages approximately 5,700 supplier contacts representing an estimated 1,500-2,000 unique suppliers, equivalent to roughly 3 supplier contacts per unique supplier across the network. The combination of thousands of contacts, multiple legal entities and local ERP environments made manual coordination increasingly difficult.

HANZA needed a scalable way to centralize information, standardize recurring supplier processes and compare performance, risk and commercial data across the group without removing the local context each site required.

HANZA selected Kodiak Hub for its flexibility and ability to support the company's complex, multi-site supplier structure. Data from HANZA's different ERP systems is consolidated through its data warehouse and made available in Kodiak Hub, creating a shared supplier information layer across an organization of around 20 companies and 30 factories.

Kodiak Hub helped Hanza bring together supplier contacts, agreements, payment terms, documents, assessments, audits, on-time delivery, quality data and financial risk information in one environment. Instead of managing recurring requests supplier by supplier through spreadsheets and email, HANZA can send self-assessments and document requests to groups of suppliers, monitor expiring documents with Smart Actions, conduct regular financial checks and compare the same supplier's performance across several sites.

The solution was a model that combines group-level visibility with local supplier data. Procurement, sourcing and quality teams can work from a common supplier view while still seeing site-specific performance and commercial information.

This also gave HANZA a repeatable structure for integrating supplier data and governance as newly acquired companies are brought into the group.

The clearest measurable improvement is the supplier self-assessment cycle. Responses now typically arrive within 1-4 weeks, compared with an estimated 2-8 weeks when the process relied on Excel and email. That represents an approximate 50% reduction in the response time range. Beyond speed, the structured workflow makes it practical to reach a broader share of a supplier base comprising around 1,500-2,000 unique suppliers.

Supplier information is also materially easier to retrieve. Where teams previously had to search across 3-6 different systems or information sources, they can now use one supplier view, a reduction of approximately 70% in the number of places that may need to be checked. Contacts, agreements, payment terms, documents, on-time delivery, quality and other performance data can be reviewed together, while global procurement can compare differences between sites without manually reconstructing the picture from local systems.

If they previously had to check 3-6 systems for supplier information - a conservative estimate of 50 supplier lookups per week, would save them approximately 4-8 hours of administrative work each week, or around 200-400 hours per year.

Audit management has become more efficient. HANZA's quality team currently completes around 3-4 supplier audits per month, with audit responses and corrective actions managed directly in the platform.

Financial risk monitoring is now more systematic as Kodiak Hub's platform supports ongoing supplier credit monitoring and quarterly financial risk reviews, helping HANZA identify suppliers that require closer attention.

After adopting Kodiak Hub, HANZA has grown from approximately 6-7 companies to around 20, while maintaining a lean procurement organization. The platform has helped the team manage a much larger supplier landscape without adding equivalent administrative headcount.