Indeed Flex
Customer Spotlight Q&A

Indeed Flex is a digital staffing platform transforming how businesses access temporary workers and how people find flexible work. Originally founded as Syft and acquired by Indeed in 2019, the company uses technology to connect employers with pre-verified workers quickly and efficiently.

Today, Indeed Flex supports businesses across industries including hospitality, retail, industrial, facilities management, and business support, helping them respond to changing workforce needs while giving job seekers greater choice and control over when and where they work.

"With evolving legislative requirements and a rapidly growing supplier base, managing day-to-day compliance within our existing team capacity was becoming increasingly complex.

Operating across more global regions made region-specific document management and tailored onboarding standards essential. Beyond simply staying compliant, we wanted a solution that would allow us to convert our compliance data into actionable, strategic insights, and prioritising a strong SRM became the clear path forward"

"Given Indeed Flex’s unique business model, flexibility was non-negotiable. Very few platforms could adapt to our specific use case, but Kodiak Hub stood out immediately. What impressed us most was the Kodiak team’s dedicated approach, they took the time to truly understand our operational model and seamlessly tailored the platform to fit the exact requirements we outlined from day one."

"Kodiak Hub truly operates in a league of its own. While our initial needs were highly custom, the Kodiak team worked directly alongside us to adapt and evolve the platform to meet our exact business requirements.

The entire implementation process was incredibly smooth and effortless, largely thanks to Kodiak Hub's Customer Success team, who provided exceptional, hands-on support from the initial sales conversation all the way through complete setup."

"Know your data and your vision: Take time to understand your current data landscape and what you ultimately want to achieve. Kodiak offers such a rich feature set that a single conversation with their team can unlock entirely new ways to leverage your data for strategic decision-making.

Identify your manual bottlenecks: Map out all your current manual chasers, administrative tasks, and workflows beforehand.

Leverage Kodiak’s automations: The built-in automation and notification features in Kodiak have been absolute lifesavers for us. Work closely with their team from the start so you can maximise these automated systems and free up your team’s capacity."